There is doubt that ring doors are among the best and most popular smart home devices. They are doorbells that offer much more than door ringing.
They are like CCTV on our doors allowing you to see, speak and listen to the person at the door. But sometimes, ring doorbells suffer streaming errors.
So, how do you fix a ring doorbell streaming error? You can fix the ring doorbell streaming error by clearing the Ring App cache and data, restarting and connecting it, fixing network errors, or updating to the latest app build.
In most cases, ring doorbell streaming errors are temporary and have nothing to do with your device. Keep reading below as we learn the cases and how to fix them.
What Is Streaming Error?
A streaming error is an error that occurs when video calling or streaming via a ring doorbell. It happens when a live stream from a mobile app is cut or broken down.
When streaming errors occur, live processing of data is stopped and persons on the other side cannot see you.
Streaming errors are pretty common in almost all ring-supported devices. If you happen to have a ring doorbell with a camera, then you’ve probably experienced a streaming error.
Despite ring doorbells being among the best smart home devices, they can suffer from technical issues. A streaming error is one such technical issue that cuts your live stream.
The camera will constantly time out and will not be able to stream any video. There are several reasons why ring doorbells will suffer from streaming errors.
Keep reading to know the causes and how you can easily fix such errors.
Why Is My Ring Doorbell Says Streaming Error?
There are several causes of a streaming error on a ring doorbell. Knowing the exact cause will help you fix the problem with ease. Let’s discuss the main causes of streaming errors.
Network Troubles
Issues with your network connection are the major cause of most streaming errors. All ring doorbell devices require a strong network to function properly. This is the first thing you need to check.
Here, you need to check the internet speed and Wi-Fi connections. You don’t necessarily need high speeds but stable and consistent speeds.
The doorbells feature built-in features that stop working when there is a poor internet connection. There will be no Live Views when you have a poor internet connection.
Test your internet speeds by checking on network testing sites. To ensure cameras run smoothly, ensure the minimal speeds are 2mbps.
Apart from internet speeds, you need to check the Wi-Fi connection and ensure it’s working smoothly. Access the Wi-Fi admin panel and ensure the Wi-Fi connection is okay.
Router VPNs can also slow down your internet connection. Phones with a VPN connection might show a streaming error as the VPN interferes with the internet connection.
Wiring Issues
Are there any wiring issues? It’s pretty easy to overlook common wiring issues on Ring doorbells. This is because the devices are pretty simple to install.
For example, if you connect the wrong wire to the wrong port, you might experience stream errors.
Installation should be done by certified technicians. In addition, make sure you perform regular maintenance to ensure the camera works perfectly.
Ring Servers Under Maintenance
Ring doorbell companies do update and maintain their servers from time to time. Streaming errors can occur when the firm is updating its servers.
This can also occur when the firm is fixing any bugs in the system. While there is little you can do about this, the problem is temporary.
Check to see if there is a message from the company about the maintenance.
Bugs And Cliches On The App
The problem can also be a bug or a glitch in the app. This is why companies keep producing new versions of their apps. First, visit the play store and see if you’re running the latest version of the app.
Outdated apps might not run smoothly causing streaming errors.
ISP Restrictions
This is a restriction that hinders the web traffic between the user and a Ring device.
Such restrictions can lead to streaming errors.
How To Fix Ring Doorbell Streaming Error
Now comes the big question.
How do you fix ring doorbell streaming errors? Fixing the streaming errors involves fixing the causes I’ve discussed above. But first, you must identify the exact problem causing the streaming error.
1. Fix The Internet Connection
If the issue is your internet connection, then go ahead and fix it. Ensure the internet connection is consistent and stable.
Check the speeds and ensure they are at least 2mpbs. Here are a few things you can do to fix internet problems:
- Move the router close to the ring doorbell
- Disconnect extra devices that you’re not currently using from the Wi-Fi connection
- Troubleshoot your network connection
- Disconnect, restart, and connect the internet
- Ensure there is no VPN connection to your phone
If the network is strong and stable, live streaming should be smooth. If the problem persists, move to the next step.
2. Update Ring Doorbell App
Make sure you’re using the latest Ring doorbell app. Visit the play store and confirm if you’re using the latest app. If not, go ahead and update it.
As indicated earlier, outdated apps might cause streaming errors.
3. Clear The Ring Application Cache
Clearing the ring doorbell app cache can get your streaming running smoothly. When the caches are full of data, a lot of memory is taken leading to slow speeds and performances.
Go to your App settings, Ring, and Storage. Then choose clear cache and tap. Clearing the cache data might clear minor bugs and glitches that prevent live streaming. Clearing unnecessary data leaves enough memory for live streaming without slowdowns.
4. Install A Battery Backup
If live-streaming eros occurs due to power issues, then consider adding a battery backup.
An extra power source prevents power cuts ensuring streaming is consistent and without errors.
5. Disable People Mode Only
Some of these devices can only live stream and record when they detect people. If that’s the case, they will not live stream when they detect motion alone.
Go to the Ring app settings, the motion settings, and disable the people-only mode. This will ensure the camera live streams can occur without errors even when there are no people detected.
6. Check the Ring Doorbell server maintenance
Are there any updates on server maintenance by the Ring doorbell company? Server maintenance can cause live stream errors.
While there is little you can do, knowing about them will ensure you don’t fix the wrong issue.
Final Words
Well, that’s it from me! Hopefully, you can now fix any ring doorbell streaming errors. Always start by diagnosing the root cause of the issue before fixing it.
Almost all ring doorbell devices will have streaming errors. However, the errors can easily be fixed once you know the causes. Make sure there are stable internet connections, proper doorbell installation, and regular maintenance.