Why Wi-fi Not Working On Tv But On Other Devices: Reasons and Fixes

Why Wi-fi Not Working On Tv But On Other Devices

Smart TVs are compatible with wi-fi, which lets users stream movies and shows online. However, sometimes there can be scenarios where the wi-fi is connected with every other device but the TV.

Why is wi-fi not working on TV? The wi-fi is connected to all other devices but has issues with the TV, which means that the TV’s firmware is not updated. Other issues like overcrowded wi-fi channels and weak signals can also be the reasons.

But you don’t need to worry. This article will cover the aspects involving the reasons and the relevant fixes at your convenience. Therefore, stay with us right to the end of this write-up.

Why Is Wi-Fi Not Working On TV But Working On Other Devices?

Several reasons may contribute to your TV not connecting to the wi-fi signal. Most of the time, it’s a technical issue, but since the signal is working on other devices, there can be other reasons. Some of the prominent reasons are listed below:

Weak Signal

A weak Wi-Fi signal can be one of the core reasons for the connecting issue regarding the TV. In most cases, the signal doesn’t reach the optimum range of the TV, and the result is no connection. It happens when the router is placed far away from the TV.

Weak Signal

There will be situations when the wifi will get connected but for just a few seconds. The continuous disconnection and unstable network are relevant only when the router exhibits lousy signals.

Crowded Channel

Too many devices in a single channel might cause issues for the router to undertake loads. As a result, a few gadgets may struggle to connect with the network.

For a smart TV, such scenarios are pretty standard as people use other devices most of the time. The interference caused by the overcrowding of devices often slows down the connection process.


Several new models of smart TVs are incompatible with the old routers. Such incompatibility results in no connection despite the router exhibiting proper signals and working on other devices.

Most new TVs require dual-band routers that minimize the compatibility issue. The absence of such router models can be one of the core reasons for wifi not working on certain TVs.

Outdated Firmware

It is an issue most associated with TV. Most TV models can have old firmware versions that can’t keep up with the router signals. Also, bugs may exist, preventing the connection, and an update is necessary to remove them.

Band Compatibility

There are often issues with the TV being unable to connect to the 5 GHz band. Then again, these models seamlessly connect with the 2.4 GHz.

In such scenarios, you must check whether your TV supports a particular band. Often the modem with a higher or lower band than the TV requirements may be one of the reasons behind no wifi.

How To Check If The Issue Is With Your Tv Or Router?

The root of the issue with wifi not working on TV is either from the TV or the router. You need to try out some specific methods to identify where the problem originated. Some of these methods are mentioned below:

Method 1: Restart the router

Restarting the router is the most viable way to determine whether the problem originated from the device itself. Turn off the router, and then turn it on after 10-15 seconds. If the problem is fixed, there were issues with the router.

Restart the router

But if you see that the problem persists and the router signal is working well with other devices, maybe there are internal issues with the TV.

Method 2: Use Your Mobile Hotspot

Another simple trick is to use your mobile hotspot and check whether the connection is established successfully. Most of the time, faulty router placement results in poor signal strength.

Mobile Hotspot

You can only understand it when you successfully see wifi working on TV through another source. However, if this ploy doesn’t work, it is better to check the internal settings of the TV.

Method 3: Restart TV

When you see that wifi is working perfectly with the other devices, maybe there are some internal issues with your TV. If the problem is minor, simply restarting will solve the problem. Or else your smart TV would require additional steps to resolve the issue.

Restart TV

What To Do If Your Wi-Fi Isn’t Working On Your Tv?

Depending on the reasons, you can try out several methods to fix the Wi-Fi not working. Some of the most prominent ways are listed below:

Method 1: Hard Reset the Router

The first thing you must ensure is that your router has a proper connection to the Internet. You should connect the broadband cable properly, or else the router won’t function as it should. If you are clueless about connection, check the router manual.

When you see the router connection is alright, the first fix you require is a hard reset. It should be carried out only when the router is the cause of no connection.

You’ll find a small button on the back of the router, which you need to press and hold for a few seconds. By doing so, the router goes back to the original settings, and a new setup for the wifi is required.

Method 2: Forget the Wi-Fi network

Reauthentication of the Wi-Fi and its password sometimes solves the problem. When the TV isn’t connecting to the network, forgetting the network helps to some extent. To do so, follow the steps mentioned below:

Forget the Wi-Fi network

  • Tap on the home button on your TV remote.
  • Go to General Settings using the arrow keys.
  • Find out the option Network and Internet.
  • Select Network and Internet, and you’ll be shown the current SSID.
  • Select Forget Network option after scrolling down and then choose OK.
  • Restart your TV after forgetting the network.
  • Again, go back to the Network and Internet option to scan the available network.
  • Reconnect with your network using a valid password.
  • Check whether the issue is being resolved.

Method 3: Enable Location

Not enabling the location on your TV sometimes hinders the wifi connection. In that situation, follow the steps mentioned below to resolve:

Step 1: Go to Settings

Navigate to the homepage of your TV menu through your remote or a cursor. After that, click on the Settings icon.

Step 2: Choose Device Preference

In the settings menu, you’ll find the option for Device preferences. Select it for continuing the process.

Step 3: Tap on Location

You’ll see a good number of options after selecting Device Preference. From them, tap on the Location option. There you’ll see that the location status is off or on. Select the option Use WiFi and turn on your location.

Method 4: Change date and time

When the time zone on the TV is improper, network troubles can happen very often. To fix this issue, follow the steps below:

Change date and time

Step 1: Navigate to Device Preference

The first step would be going to the settings menu and selecting Device Preference.

Step 2: Set Date and Time

If you see that the date and time have incorrect settings, fix it by choosing the Set Automatic Date and Time option.

Method 5: Uninstall few apps

A smart TV generally comes with limited internal storage. When a USB dongle or set-top box is used for wifi connection, it can consume considerable space due to apps. It eventually slows the primary apps and hampers Internet connectivity.

You may need to uninstall a few apps when such issues arise. The steps in the uninstalling process are mentioned below:

Step 1: Navigate to Apps in the Settings

Firstly, you need to go to the apps option in Settings. After that, select the apps you want to uninstall.

Step 2: Confirm Uninstalling

After selecting these apps, you need to uninstall all of them until your storage has enough space.

Method 6: Reboot your TV

When all the solutions associated with the TV fail, you can simply Reboot your TV. Since outdated Firmware is one of the causes of wifi not working, a simple Reboot will fix the issue.

At the time of total Reboot, new versions of firmware are installed. It eventually means that one of the core reasons for the no wifi problem is resolved. That said, the steps involved in this process are discussed below:

Step 1: Navigate to Settings

In this procedure, the initial step would be to visit the Settings on your TV homepage. After that, select Device Preferences and move on to the next step.

Step 2: Select Reboot

There will be a lot of options when you select device preferences. From these options, choose Reboot or Reset to start the process.

Step 3: Reconnect to the network

After completing the total reboot, you need to use your SSID and password to reconnect the wifi network.

What To Do If All Else Fails?

If all of the methods mentioned above fail to resolve the wifi not connecting issue, you can try out some last resorts as discussed below:

  • Reduce the distance between router and TV
  • Call your ISP if the connection seems problematic
  • Disable VPNs as sometimes they aren’t much convenient for Smart TVs
  • Minimize the devices around and avoid overcrowding


When it is about fixing no wifi on a smart TV, there are various aspects to consider. In this regard, some of the most common queries asked are mentioned below:

Can you reboot a Smart TV?

Yes, it is possible to reboot a Smart TV. For this, consult the manual given by the manufacturer depending on the model and specifications.

Will a smart TV work without an internet connection?

A smart TV will work without an internet connection and function similarly to a regular TV. But the smart features of the TV, like browsing OTT platforms or online streaming, will be unavailable.

Can you stream TV shows without wifi?

Yes, you can stream TV shows without Wi-Fi, but you need to download and store those shows in the internal storage.


Several reasons might cause the Wi-Fi not to connect to your TV. In this regard, the first step would be to figure out the root of the problem and then try a relevant solution.

You must remember that faulty components sometimes cause such issues in the devices. Mostly a malfunctioning Wi-Fi card in the TV or a damaged dongle connected to the router can result in this problem. It is always better to seek expert consultation for such issues.

Moreover, whatever the main reason, you should always try to solve the no connection issue as soon as possible.

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